Privacy Policy
Your privacy is our priority
At Abiding Hope Psychotherapy, we are committed to protecting your privacy and maintaining the confidentiality of your personal health information in accordance with HIPAA regulations and professional ethical standards.
Information We Collect
Clinical Information
When you become a client, we collect and maintain clinical records including:
- Personal identification information (name, address, contact details)
- Insurance and billing information
- Medical and mental health history
- Session notes and treatment records
Website Information
When you visit our website, we may collect:
- Browser type and version
- IP address
- Pages visited and time spent on site
- Referring website
How We Use Your Information
Treatment, Payment, and Operations
We use your health information for:
- Providing, coordinating, and managing your treatment
- Billing and payment processing
- Practice management and quality improvement
- Compliance with legal and regulatory requirements
Website Analytics
We may use analytics tools to understand how visitors use our website, helping us improve user experience. This data is anonymized and aggregated.
Information Sharing
We do not sell, rent, or share your personal information except:
- With your written authorization
- As required by law (e.g., court orders, mandatory reporting)
- To insurance companies for payment purposes (with your consent)
- In emergencies to protect health and safety
- For business operations (e.g., billing services) under strict confidentiality agreements
Your Rights
Under HIPAA, you have the right to:
- Access and receive copies of your health records
- Request amendments to your records
- Receive an accounting of disclosures
- Request restrictions on how we use your information
- Request confidential communications
- File a complaint if you believe your privacy rights have been violated
Data Security
We implement appropriate technical, physical, and administrative safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.
Cookies
Our website may use cookies to enhance user experience. You can control cookie settings through your browser. See our Cookie Policy for more information.
Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect information from children under 13 without parental consent.
Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this privacy policy or your privacy rights, please contact us at: our contact page.
To file a complaint about privacy violations, you may also contact the U.S. Department of Health and Human Services Office for Civil Rights.
Last Updated: November 2025